Alltrade Property Management
Submit a Maintenance Request
After-hours Maintenance Emergency:
(502) 299-3798
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At Alltrade, we are always working to ensure we provide our tenants with quality customer service. As such, we are excited to offer our residents the option to pay rent online through a secure web portal! Residents have the option to set up recurring ACH payments or process one-time transactions using a credit or debit card.

Pay Online

Please note: You must have an email on file with Alltrade to authenticate your account. If you need to update your email address, please contact your property manager or feel free to call our main office at 502-562-1985 and someone will be happy to assist you.

If paying online is not your thing, you can also pay your rent in the office or over the phone using your credit card or banking information or ask one of our dedicated team members about CashPay, where you can pay your rent at the grocery store and other participating locations!

More than150staff to assist you
Listings:5K+
Available7days a week
Serving you from3office locations

Have another question or want to submit a non-emergency maintenance issue? Contact us using the form below!

Contact Form

Eviction Prevention Resources

Eviction does not benefit anyone, so we want to do our part to help educate our residents on the ramifications of eviction and provide resources for help if eviction does become a reality. In addition to all of the resources listed below, we are also proud to share these Renter Center resources created by the Metropolitan Housing Coalition based in Louisville, KY.

Filter: AllLexington, KYDurham, NCLouisville, KYMontgomery, AL

Provides housing counseling and tenant/landlord support, as well as, financial assistance.

Short-term emergency shelter, hospital, and court accompaniment, legal clinics with local attorneys, support groups, counseling, and referrals for job training, housing, childcare, and other community services.

Offers financial assistance with rent, utilities, prescription medications, job readiness, family services, etc. Each area ministry offers services tailored for the unique and diverse community in which the ministry operates. See area ministries.

This emergency shelter offers both day and night shelter, free meals and a host of programming and services.

Offers financial assistance with utilities, food, clothing, and medications. Call on Tuesdays and Thursdays at 8:30 am.

Serving Zip Codes: 40202, a portion of 40203, a portion of 40208

They have information on emergency rent assistance programs, shelters and agencies that serve low income people and the homelessness. The Coalition for the Homeless publishes Street Tips – a local resource guide. http://louhomeless.org/wp-content/uploads/2012/11/2018-Louisville-Street-Tips.pdf

The Council delivers services through eight community centers: four direct service agencies within Lexington. Each council offers a variety of programs aimed at ending poverty: housing, education, employment, etc.

May have rent assistance for seniors age 60 and over.

Geriatric & Extended Care programs which provide assistance with health care and housing.

Offers financial assistance with rent and utilities.

Offers two housing and rent assistance focused programs. May assist with rent, utilities, food, burials, and more. Call for appointment.

Serving Zip Codes: 40059, 40027, 40222, 40223, 40241, 40242, 40243, 40245

Available to prevent eviction or utility service disconnection at current residence. Eligible costs include rent, mortgage and/or utility payments. The Adult & Tenant Services referral line is open on the second Monday of each month at 8 a.m. The appointments slots are filled on a first-call, first-serve basis.

Serving Zip Codes: 40118, a portion of 40219

The organization may provide funds to pay rent and often help with paying a security deposit on a new home or apartment.

Serving Zip Codes: 40228, 40291

Offers financial assistance with rent and utilities. Appointments available only on Mondays 8:30-9 am.

Offers financial assistance with utilities. Phone line opens Tuesday at 8:30 am.

Offers financial assistance with rent and utilities in a crisis situation. Online application form is open on Monday from 7-10 am.

Offers financial assistance with food, clothing, and a portion of utilities. Call on Monday, Tuesday, or Thursday from 9 am-1 pm.

Serving Zip Codes: 40204, 40205

Serving Zip Codes: 40023, 40299

(919) 688-6396

Offers free representation and advice for eligible individuals dealing with unsafe housing, prevent evictions and more.

Provides free legal services to income-eligible individuals facing eviction, dangerous living conditions, foreclosure, etc. Call for eligibility.

(502) 584-1254

Provides free legal services to income-eligible individuals facing eviction. Legal hosts a Tenants’ Rights Clinic every Wednesday at Noon.

Manages public housing and provides affordable housing opportunities.

Provides temporary case management and financial assistance to help prevent homelessness.

VA supportive services to help Veterans who are homeless or at risk of homelessness and their families find and sustain permanent housing.

(859) 300-5300

Financial assistance is available for residents who risk service disconnection due to delinquent LEXserv billing accounts. Call for an appointment.

This program teaches residents to manage utility bills, conserve energy and weatherize their homes. Offers some utility assistance based on available funding.

AVAILABLE ON WEBSITE

Individuals and families across Louisville and the Jefferson County area who are in need of groceries, meals, or free food should not hesitate to call or stop by one of the centers referenced. Most of the organizations that offer this support will not turn anyone away who asks for help, regardless of their income, background, or religion.

LouieConnect provides information about emergency services in Jefferson County. The website also partners with Metro United Way’s 2-1-1 hotline, which can provide information about additional services in the community.

Serving Zip Codes: 40213, 40217, 40219 (East of I-65), 40229

Offers financial assistance with utilities.

Provides assistance in crisis situations including housing, food, clothing, financial, furniture, and counseling.

(502) 574-4377

Rental and other assistance through Louisville Metro government. Call to be referred to your closest Neighborhood Place or visit http://mapit.louisvilleky.gov/

The Homeless Services Program assists homeless, single-parent families as they work toward permanent housing. As families rebuild themselves emotionally and financially, case management includes goal setting and monitoring. Families are provided a private shelter unit, furniture and household items, a transportation allowance, service referrals, and housing counseling. Parents work on attaining high school degrees and moving into the workforce while living in the shelter.

May provide help to pay rent, utilities, and emergency expense.

LIHEAP is a federally funded program to assist low-income households facing a home heating crisis by offering seasonal financial assistance to prevent disconnection of utility service. Subsidy funding available in November and December by using an appointment-based system. Crisis assistance is available January through March (or until funds run out) for people facing disconnection of utilities; co-payment may be required for those who apply.

(812) 265-2157

Application for Assistance https://uscsalvationarmy.wufoo.com/forms/s2kdvgk10atoth/ : provides assistance with rent, food and utilities. People needing temporary shelter can visit the site during normal business hours.

(859) 252-7706

Provides emergency shelter or financial assistance to individuals and families in an effort to prevent homelessness.

Provides temporary, emergency food and financial assistance, training classes, social work counseling.

May be able to help those on the verge of homelessness and who have an eviction notice.

The Red Kettle Cafe provides breakfast and dinner to anyone hungry in the community. Breakfast is served daily from 6:45 a.m. – 7:30 a.m., dinner is served each night for women and children at 4:45 p.m. followed by the men at 5:15 p.m.

Aides homeless persons and others in need in the inner city, Phoenix Hill, and Smoketown neighborhoods with clothing, emergency food, and social service referrals.

A program offered by Alltrade Property Management that provides an alternative leasing opportunity to individuals who would be or have been denied housing due to unpaid apartment collection or previous rent, and/or any evictions older than 1 year. Please call or email info@alltradeproperties.com for detailed program information.

(919) 286-3596

Provides food to the hungry Provides assistance with Duke power bills and gas bills.

Serving Zip Codes: 40216

(502) 776-0155

Serving Zip Codes: a portion of 40203, a portion of 40211, 40212

Serving Zip Codes: 40218

Serving Zip Codes: a portion of 40208, 40209, 40214, 40215

(502) 935-0310 EXT 242

Serving Zip Codes: 40177, 40245, 40258, 40272

Serving Zip Codes: 40207

May provide emergency shelter and services for individuals who have experienced domestic violence.

Serving Zip Codes: 40206

211 is a contact center connecting people with available resources like food, housing, health care, senior services, child care, legal aid, and more. Call 211 or text your 5-digit zip code to 898211.

Offers food, clothing, diapers, baby formula, household items, counseling and community referrals to those who are poor and needy.

(800) 773-0387

May be able to provide housing and emergency assistance to post 9/11 veterans and military families from all branches of service.

(606) 475-0216

Kentucky regional office is able to assist Veterans across the state. The Direct Aid Program provides veterans and their families up to $200 per veteran per year and needs addressed have included shelter, rent, utilities, food, auto repair, clothing, and relocation.

(606) 475-0216

Kentucky regional office is able to assist Veterans across the state. The Direct Aid Program provides veterans and their families up to $200 per veteran per year and needs addressed have included shelter, rent, utilities, food, auto repair, clothing, and relocation.

(859) 254-8277

Financial assistance is distributed in grants to help ease the burden of mortgages, car payments, utilities, etc. Connects veterans with services and benefits.

Provides financial assistance, crisis intervention, mediation, and collaborations with other service providers.

Rental, utility, and food assistance is administered for residents of Old Louisville.

Serving Zip Codes: 40210, a portion of 40211

Resident Resources

ALLTRADE PROPERTY MANAGEMENT RENTAL APPLICATION (ALABAMA)

You can easily apply online, but if you would prefer to fill it out on paper you can print our application here! Please note this is our standard application for properties located in Alabama.

RESIDENT SELECTION GUIDELINES – GARDEN GROVE (AL)

Want to learn how to qualify to rent from Alltrade? Read this document! If you are planning to submit a paper application, make sure you print and sign this document and submit with your application!

SECOND CHANCE LEASING PARTICIPANT PACKET

Interested in learning more about our exciting eviction prevention initiative at Alltrade? This packet provides all the information you need to know about becoming a Second Chance Leasing Program participant.

RESIDENT GRIEVANCE PROCEDURE

It is certainly Alltrade’s goal to provide quality customer service and equitable service to all of our customers. However, if you would like to file a formal grievance, please click the link to learn how you can file do so.

REASONABLE MODIFICATION/ACCOMMODATION REQUEST: VERIFICATION OF STATUS AS A PERSON WITH A DISABILITY

This form must be completed by a licensed professional (see specific list on actual form) or agency qualified to assist with persons with disabilities. A copy of the Reasonable Accommodation or Modification Request form should be provided to the individual completing this form.

REASONABLE ACCOMMODATION/MODIFICATION REQUEST FORM

If you or a household member has a disability and is requesting a reasonable accommodation or modification to have equal use and access to your unit, print and complete this form and return it to your Property Manager.

RESIDENT SELECTION GUIDELINES (NORTH CAROLINA)

Want to learn how to qualify to rent from Alltrade? Read this document! If you are planning to submit a paper application, make sure you print and sign this document and submit with your application!

RESIDENT SELECTION GUIDELINES (KENTUCKY/INDIANA/ALABAMA)

Want to learn how to qualify to rent from Alltrade? Read this document! If you are planning to submit a paper application, make sure you print and sign this document and submit with your application!

ALLTRADE PROPERTY MANAGEMENT TAX CREDIT RENTAL APPLICATION

You can easily apply online, but if you would prefer to fill it out on paper you can print our application here! Please note this is out tax credit (LIHTC) application.

Alltrade Property Management Rental Application

You can easily apply online, but if you would prefer to fill it out on paper you can print our application here! Please note this is our standard application for Kentucky, Indiana, and North Carolina properties.