Community is our Company

At Alltrade, we are always working to ensure we provide our tenants with quality customer service. As such, we are excited to offer our residents the option to pay rent online through a secure web portal! Residents have the option to set up recurring ACH payments or process one-time transactions using a credit or debit card.

Please note: You must have an email on file with Alltrade to authenticate your account. If you need to update your email address, please contact your property manager or feel free to call our main office at 502-562-1985 and someone will be happy to assist you.

If paying online is not your thing, you can also pay your rent in the office or over the phone using your credit card or banking information or ask one of our dedicated team members about CashPay, where you can pay your rent at the grocery store and other participating locations!

More than150staff to assist you
Available7days a week
Serving you from3office locations

Have another question or want to submit a non-emergency maintenance issue? Contact us using the form below!

Contact Form

Eviction Assistance Resources

The resources below may be able to assist you if you are facing eviction.

This program teaches residents to manage utility bills, conserve energy and weatherize their homes. Offers some utility assistance based off available funding.
Department of Veterans Affairs
(502) 287-5522
Geriatric & Extended Care programs which provide assistance with health care and housing.
(812) 265-2157
Application for Assistance : provides assistance with rent, food and utilities. People needing temporary shelter can visit the site during normal business hours.
Coalition for the Homeless
(800) 827-1000
They have information on emergency rent assistance programs, shelters and agencies that serve low income people and the homelessness. The Coalition for the Homeless publishes Street Tips – a local resource guide.
New Directions Housing Corporation- Homeless Services Program
(502) 589-2272
The Homeless Services Program assists homeless, single-parent families as they work toward permanent housing. As families rebuild themselves emotionally and financially, case management includes goal setting and monitoring. Families are provided a private shelter unit, furniture and household items, a transportation allowance, service referrals, and housing counseling. Parents work on attaining high school degrees and moving into the workforce while living in the shelter.
(502) 587-1999
Serving Zip Codes: 40202, a portion of 40203, a portion of 40208
Eastern Area Community Ministries
(502) 426-2824
Serving Zip Codes: 40059, 40027, 40222, 40223, 40241, 40242, 40243, 40245
Fairdale Area Community Ministries
(502) 367-9519
Serving Zip Codes: 40118, a portion of 40219
Fern Creek/ Highview Ministries
(502) 762-9608
Serving Zip Codes: 40228, 40291
Highlands Community Ministries
(502) 451-3695
Serving Zip Codes: 40204, 40205
(502) 267-1055
Serving Zip Codes: 40023, 40299
Ministries United South Central Louisville (MUSCL)
(502) 363-9087
Serving Zip Codes: 40213, 40217, 40219 (East of I-65), 40229
United Crescent Hill Ministries
(502) 893-0346
Serving Zip Codes: 40206
St. Matthews Area Ministries
(502) 893-0205
Serving Zip Codes: 40207
Shively Area Ministries
(502) 447-4330
Serving Zip Codes: 40216
(502) 776-0155
Serving Zip Codes: a portion of 40203, a portion of 40211, 40212
South East Associated Ministries
(502) 499-2059
Serving Zip Codes: 40218
South Louisville Community Ministries
(502) 367-6445
Serving Zip Codes: a portion of 40208, 40209, 40214, 40215
(502) 935-0310 ext 242
Serving Zip Codes: 40177, 40245, 40258, 40272
West Louisville Community Ministries
(502) 409-7371
Serving Zip Codes: 40210, a portion of 40211
LIHEAP is a federally funded program to assist low-income households facing a home heating crisis by offering seasonal financial assistance to prevent disconnection of utility service. Subsidy funding available in November and December by using an appointment-based system. Crisis assistance is available January through March (or until funds run out) for people facing disconnection of utilities; co-payment may be required for those who apply.
Walnut Street Church- Christian Social Ministries
(502) 589-3454
Rental, utility, and food assistance is administered for residents of Old Louisville.
(502) 574-4377
Rental and other assistance through Louisville Metro government. Call to be referred to your closest Neighborhood Place or visit
Volunteers of America- Eviction Prevention Program
Provides financial assitance, crisis intervention, mediation, and collaborations with other service providers.
Legal Aid Society
(502) 584-1254
Provides free legal services to income-eligible individuals facing eviction. Legal hosts a Tenants' Rights Clinic every Wednesday at Noon.
(502) 671-4900
Offers emergency and family shelter, transitional housing, and veterans assistance.
Association of Community Ministries
Available on website
Offers financial assistance with rent, utilities, prescription medications, job readiness, family services, etc. Each area ministry offers services tailored for the unique and diverse community in which the ministry operates. See area ministries.
(502) 671-4904
The Red Kettle Cafe provides breakfast and dinner to anyone hungry in the community. Breakfast is served daily from 6:45 a.m. – 7:30 a.m., dinner is served each night for women and children at 4:45 p.m. followed by the men at 5:15 p.m.
Schuhmann Social Service Center
(502) 589-6696
Aides homeless persons and others in need in the inner city, Phoenix Hill, and Smoketown neighborhoods with clothing, emergency food, and social service referrals.
(606) 475-0216
Kentucky regional office is able to assist Veterans across the state. The Direct Aid Program provides veterans and their families up to $200 per veteran per year and needs addressed have included shelter, rent, utilities, food, auto repair, clothing, and relocation.
Individuals and families across Louisville and the Jefferson County area who are in need of groceries, meals, or free food should not hesitate to call or stop by one of the centers referenced. Most of the organizations that offer this support will not turn anyone away who asks for help, regardless of their income, background, or religion.