Residents - Alltrade Property Management
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After-hours Maintenance Emergency:
(502) 299-3798
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PAY ONLINE – NO PROCESSING FEES!

At Alltrade, we are always working to ensure we provide our tenants with quality customer service. As such, we are excited to offer our residents the option to pay rent online through a secure web portal! Residents have the option to set up recurring ACH payments, set up AutoPay, or process one-time transactions using a credit or debit card.

Due to COVID-19, Alltrade has waived all fees associated with credit card payments. As always, there are also no fees associated with ACH payments.

Pay Online

To sign up for online payments, you must have your unique account number and an email on file with Alltrade to authenticate your account. If you need to update your email address, please contact your property manager or feel free to call our main office at 502-562-1985 and someone will be happy to assist you.

Once you have signed up to pay online, residents can also choose to enable credit reporting and boost their credit scores with online, on time rent payments!

If paying online is not your thing, you can also pay your rent in the office or over the phone using your credit card or banking information or ask one of our dedicated team members about CashPay, where you can pay your rent at the grocery store and other participating locations!

Have another question or want to submit a non-emergency maintenance issue? Contact us using the form below!

More than180staff to assist you
Listings:5K+
Available7days a week
Serving you from4office locations
Contact Form

Eviction Prevention Resources

Eviction does not benefit anyone, so we want to do our part to help educate our residents on the ramifications of eviction and provide resources for help if eviction does become a reality. In addition to all of the resources listed below, we are also proud to share these Renter Center resources created by the Metropolitan Housing Coalition based in Louisville, KY.

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Resident Resources

Resident Selection Guidelines (Phoenix Apartments, LLC)
Resident Selection Guidelines (29SC)

Want to learn how to qualify to rent from Clifton Ridge, Willowbrook, or The Cloisters? Read this document! If you are planning to submit an application, make sure you print and sign this document with your application.

Food and Other Assistance in Louisville (KY) during Coronavirus Pandemic

View assistance resources available as a result of the Coronavirus Pandemic in the Louisville area

FACING EVICTION FLYER

Facing eviction? Assistance may be available for residents in Jefferson County. This flyer provides important information for tenants under eviction and a few agencies that can be contacted for help.

Spanish Resident Selection Guidelines (North Carolina)
Spanish Resident Selection Guidelines (Conventional/Tax Credit)
SPANISH ALLTRADE PROPERTY MANAGEMENT TAX CREDIT RENTAL APPLICATION
SPANISH ALLTRADE PROPERTY MANAGEMENT RENTAL APPLICATION
ALLTRADE PROPERTY MANAGEMENT RENTAL APPLICATION (ALABAMA)

You can easily apply online, but if you would prefer to fill it out on paper you can print our application here! Please note this is our standard application for properties located in Alabama.

Resident Selection Guidelines – Ravenwood (AL)

Want to learn how to qualify to rent from Alltrade? Read this document! If you are planning to submit a paper application, make sure you print and sign this document and submit with your application!

SECOND CHANCE LEASING PARTICIPANT PACKET

Interested in learning more about our exciting eviction prevention initiative at Alltrade? This packet provides all the information you need to know about becoming a Second Chance Leasing Program participant.

RESIDENT GRIEVANCE PROCEDURE

It is certainly Alltrade’s goal to provide quality customer service and equitable service to all of our customers. However, if you would like to file a formal grievance, please click the link to learn how you can file do so.

REASONABLE MODIFICATION/ACCOMMODATION REQUEST: VERIFICATION OF STATUS AS A PERSON WITH A DISABILITY

This form must be completed by a licensed professional (see specific list on actual form) or agency qualified to assist with persons with disabilities. A copy of the Reasonable Accommodation or Modification Request form should be provided to the individual completing this form.

REASONABLE ACCOMMODATION/MODIFICATION REQUEST FORM

If you or a household member has a disability and is requesting a reasonable accommodation or modification to have equal use and access to your unit, print and complete this form and return it to your Property Manager.

Resident Selection Guidelines (North Carolina)

Want to learn how to qualify to rent from Alltrade? Read this document! If you are planning to submit a paper application, make sure you print and sign this document and submit with your application!

Resident Selection Guidelines (Conventional/Tax Credit)

Want to learn how to qualify to rent from Alltrade? Read this document! If you are planning to submit a paper application, make sure you print and sign this document and submit with your application!

ALLTRADE PROPERTY MANAGEMENT TAX CREDIT RENTAL APPLICATION

You can easily apply online, but if you would prefer to fill it out on paper you can print our application here! Please note this is our tax credit (LIHTC) application.

Alltrade Property Management Rental Application

You can easily apply online, but if you would prefer to fill it out on paper you can print our application here! Please note this is our standard application for Kentucky, Indiana, and North Carolina properties.