At Alltrade, we are always working to ensure we provide our tenants with quality customer service. As such, we are excited to offer our residents the option to pay rent online through a secure web portal! Residents have the option to set up recurring ACH or credit card payments with AutoPay, or process one-time ACH or credit card transactions.
**Please note that there are no processing fess associated with ACH payments, but fees may vary (0% – 3%) by property for debit and credit card payments.
To sign up for online payments, you must have your unique account number and an email on file with Alltrade to authenticate your account. If you need to update your email address, please contact your property manager or feel free to call our main office at 502-562-1985 and someone will be happy to assist you.
Once you have signed up to pay online, residents can also choose to enable credit reporting and boost their credit scores with online, on time rent payments!
If paying online is not your thing, you can also pay your rent in the office or over the phone using your credit card or banking information or ask one of our dedicated team members about CashPay, where you can pay your rent at the grocery store and other participating locations!
Have another question or want to submit a non-emergency maintenance issue? Contact us using the form below!
Eviction does not benefit anyone, so we want to do our part to help educate our residents on the ramifications of eviction and provide resources for help if eviction does become a reality. In addition to all of the resources listed below, we are also proud to share these Renter Center resources created by the Metropolitan Housing Coalition based in Louisville, KY.