(502) 299-3798

Community is our Company

At Alltrade, we are always working to ensure we provide our tenants with quality customer service. As such, we are excited to offer our residents the option to pay rent online through a secure web portal! Residents have the option to set up recurring ACH payments or process one-time transactions using a credit or debit card.

Please note: You must have an email on file with Alltrade to authenticate your account. If you need to update your email address, please contact your property manager or feel free to call our main office at 502-562-1985 and someone will be happy to assist you.

If paying online is not your thing, you can also pay your rent in the office or over the phone using your credit card or banking information or ask one of our dedicated team members about CashPay, where you can pay your rent at the grocery store and other participating locations!

More than 150 staff to assist you
Available 7 days a week
Serving you from 3 office locations

Have another question or want to submit a non-emergency maintenance issue? Contact us using the form below!

Eviction Assistance Resources

The resources below may be able to assist you if you are facing eviction.

Name Phone Website Description
Association of Community Ministries Available on website http://www.louisvilleministries.org/directory/ Offers financial assistance with rent, water bill, LG&E, prescription medications, job readiness, family services, etc.
Coalition for the Homeless (800) 827-1000 http://louhomeless.org/ They have information on emergency rent assistance programs, shelters and agencies that serve low income people and the homelessness. The Coalition for the Homeless publishes Street Tips – a local resource guide. http://louhomeless.org/wp-content/uploads/2012/11/2018-Louisville-Street-Tips.pdf
Department of Veterans Affairs (502) 287-5522 https://www.va.gov/louisville Geriatric & Extended Care programs which provide assistance with health care and housing.
Eviction Prevention Program (Volunteers of America) 502-568-1438 https://www.voamid.org/pdf_files/evictionpreventionpdf Provides financial assitance, crisis intervention, mediation, and collaborations with other service providers.
LG&E & KU’s Programs (502)-589-1444 https://lge-ku.com/assistance-programs This program teaches residents to manage utility bills, conserve energy and weatherize their homes. Offers some utility assistance based off available funding.
Neighborhood Place https://louisvilleky.gov/government/neighborhood-place Rental and other assistance through Louisville Metro government.
New Directions Housing Corporation (502) 589-2272 www.ndhc.org/ Lower income housing assistance and support services in the Louisville Metro area.
Presbyterian Community Center (502) 584-0201. No web site Offer housing assistance, funds for rent, and energy bill help, among other programs.
Resilience and Community Service 502-574-4377 https://louisvilleky.gov/node/64351 Provides financial assitance for rent, utilities, mortgages, and deposits through your local neighborhood place site. Find a neighborhood place near you - http://mapit.louisvilleky.gov/
Salvation Army (812) 265-2157 https://centralusa.salvationarmy.org/madisonIN/provide-housing/ Application for Assistance https://uscsalvationarmy.wufoo.com/forms/s2kdvgk10atoth/ : provides assistance with rent, food and utilities. People needing temporary shelter can visit the site during normal business hours.
Southwest Community Ministries (502) 935-0310 ext. 242 http://www.southwestcommunityministries.org/servicesandassistance.html Provide help with rent for residents of zip codes 40258 and 40272 of Jefferson County.
United Crescent Hills Ministries (502) 893-0346 www.uchmlouky.org/ Assistance for the areas of Crescent Hill, Clifton and Clifton Heights.
Walnut Street Church Christian Social Ministries (502) 589-3454 http://walnutstreet.org/home Rental, utility, and food assistance is administered for residents of Old Louisville.
West Louisville Community Ministries (502) 778-2815 http://www.mywlcm.org/program.html Offer rent and mortgage assistance, as well as utility help for those in jeopardy of losing water/gas/electric services.
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