At Alltrade, we are always working to ensure we provide our tenants with quality customer service. As such, we are excited to offer our residents the option to pay rent online through a secure web portal! Residents have the option to set up recurring ACH payments, set up AutoPay, or process one-time transactions using a credit or debit card.
Please note that there is a 3% processing fee for credit and debit cards, but there are no fees associated with ACH payments. We highly recommend paying via ACH to avoid additional fees!
To sign up for online payments, you must have your unique account number and an email on file with Alltrade to authenticate your account. If you need to update your email address, please contact your property manager or feel free to call our main office at 502-562-1985 and someone will be happy to assist you.
Once you have signed up to pay online, residents can also choose to enable credit reporting and boost their credit scores with online, on time rent payments!
If paying online is not your thing, you can also pay your rent in the office or over the phone using your credit card or banking information or ask one of our dedicated team members about CashPay, where you can pay your rent at the grocery store and other participating locations!
Have another question or want to submit a non-emergency maintenance issue? Contact us using the form below!
Eviction does not benefit anyone, so we want to do our part to help educate our residents on the ramifications of eviction and provide resources for help if eviction does become a reality. In addition to all of the resources listed below, we are also proud to share these Renter Center resources created by the Metropolitan Housing Coalition based in Louisville, KY.
Their mission is to help end homelessness in Southern Indiana by providing emergency shelter, case management, life skills training, and social services that propel people into housing permanency.
CLM has a food pantry that Clark County residents can visit once a month. They also have a residential program for women recovering from alcohol or substance abuse.
Provide emergency assistance for housing, vehicle repairs, utilities, medications, transportation, etc. to residents of Clark, Floyd, and Harrison County.
Provide emergency rent and utility assistance and food pantry to Floyd County residents.
Non-profit law firm that provides free civil legal assistance to eligible low income residents (includes housing/evictions). This office serves Clark, Crawford, Dearborn, Floyd, Harrison, Jefferson, Jennings, Ohio, Ripley, Scott, Switzerland, and Washington counties.
Provide services to people with disabilities and the elderly such as home delivered meals, transportation, case management, and other in-home services. Serving Clark, Floyd, Harrison, and Scott County.
May be able to provide emergency assistance and transitional housing.
May be able to provide food, clothing, and emergency assistance to residents of Clark County.
May provide emergency shelter and services for individuals who have experienced domestic violence.
May be able to provide utility assistance.